LT
Lerato T
1 reviews | Active since Jul 2021
03 Nov 2025, 08:47
Poor service
The supervisor and the manager can’t take accountability. I went to till number 3 to pay and they told me that it is an express till, but there was no signage showing that the till is an express till, the supervisor Makanase and the manager made me to start another que that took me +-20minutes to pay and they didn’t even show remorse. They also claim that there is a wheelchair ramp but the shopping trolleys are blocking the ramp
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Replies (2)
Boxer Superstores's replyOfficial
03 Nov 2025, 12:42Thank you for getting in touch with us regarding this matter. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve.
Boxer Superstores's reply03 Nov 2025, 12:42
Official
Thank you for getting in touch with us regarding this matter. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve.
Boxer Superstores's replyOfficial
03 Nov 2025, 14:29Thank you for getting in touch with us regarding this matter. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve.
Boxer Superstores's reply03 Nov 2025, 14:29
Official
Thank you for getting in touch with us regarding this matter. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve.