MP
Mmamakgowa P

1 reviews | Active since Oct 2023

03 Oct 2023, 08:33

Poor quality product

I bought cakes from Boxer Nigel on Friday ,to my surprise I got the worst poor quality product ever purchased.I strongly feel that the store just refunding me is totally unfair, what about the fact that I had to drive all the back to the store with my own petrol...the store needs to compensate me my petrol...the store has a responsibility to check thier food products and ensure the food is healthy for the consumers. I will not take this loss not to mention the health risk it has posed on my family. I have driven about 23 Km to and from I want my petrol back

0
Replies (3)
Boxer Superstores
Boxer Superstores's reply03 Oct 2023, 10:49
Official
  Thank you for getting in touch with us regarding this matter. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve. 
regards
Boxer 
MP
Mmamakgowa P's update18 Oct 2023, 07:36
Reviewer Update
Thank you for the response but haven't heard from you guys,is almost 3weeks now.
Boxer Superstores
Boxer Superstores's reply19 Oct 2023, 09:41
Official
Thank you for contacting us, we will follow up for you thanks