Poor customer service

Good day

I'm from joburg so I decided to pass by boxer which in Newcastle CBD. When I got there I was served by Sithabile Mthembu (the cashier).

Firstly she didn't greet me nor give me a chance to tell her how she may assist me instead she started scanning while I was still explaining how I'm gonna pay. I wanted to withdraw cash send first then pay with it. Instead of apologizing she chose to give me attitude and told me I should have said so.

She proceeded with the transaction and I decided to be the bigger person. I paid with the cash I had. Then instead of waiting for me to give her the C no. She chose to serve another customer in my presence. I had to wait for her to finish. I waited and walked away after receiving my cash still tolerating the lady's attitude.

only to find out that she didn't give me the receipt for the items I bought. She just stared at me seeing how terrified I was since the security was waiting for the receipt. I went back and asked if she gave me the sleep and she just pointed it with her eyes. I took it and asked the supervisor. I didn't ask his name I just told him about the negative service I got and left.

So I would like to know if that's how you train your cashiers? What must I do with this matter and how are you gonna deal with it

Kind regards Zinhle Mbatha Contact details *** or ***