Poor customer service and deformation of character

I an writing as a customer that received a very pooe and bad customer services at boxer supeestore in melmotg.from the manager sindi mvelase and one of her staff members zanele khumalo.on the 6 febuary 2025 around 15:16 in the afternoon i went to boxer in melmoth. To buy some of the items i need. At their fruits and veggie the was a manager sindi mvelase standing with zanele khumalo they point at me and said they wonder who do i think i am and laughed at me while pointing at me.i ask a lady that was on the till she told me their names and they were still pointing at me while laughing very loud.i walk out of the store crying i ask the security that was working on that day.where can i report this poor service she told me to call at tge head office,on the 7 febuary 2025 i called at the head office reporting the poor servicw i received from their manager sindi mvelase and her staff zanele khumalo they told me to write the email they will get back to me i wrote the email tgey told me they are still investigating.they will call me to come to the store. On the 12 febuary 2025 i wrote them email that i want to buy from their store in melmoth but i no longer feel safe they called me and told me to go and buy cameras will record everything.after that i have not received any feedback from them on the 6 march 2025 i wrote another email asking about the feedback they did not respond to my email. I was treated very badly at boxer superstores in melmoth by the manager sindi mvelase and zanele khumalo and boxer head office it doing nothing about this that means i was supposed to received this bad treatment and poor srvice from their manager sindi mvelase even now i dont feel safe buying at boxer in melmoth