ZN
Zanele N

1 reviews | Active since Jul 2022

26 Jul 2022, 10:12

Poor and unprofessional service by boxer superstores at mandela square in Sebokeng

Went to a local boxer superstore in Sebokeng mandela square. Very poor customer service. Wrong prices on the shelves and 0 experience when it comes to handling such issues. Clueless manager by the name of nthabiseng. Her supervisors are just as Clueless as she is.

Whats even more surprising is that she sends security guards to escort customers out of the store as soon as she fails to attend to matters. Fezile security guards acting as till supervisors instead of guarding the store

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Replies (1)
Boxer Superstores
Boxer Superstores's reply04 Aug 2022, 11:23
Official
Hi Zanele,  
Thank you for getting in touch with us regarding this matter. Sorry for the delay in getting back to you. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve. 
Regards 
Jade - Boxer