1 reviews | Active since Jun 2019
Plastic bad service at Boxer Jeppe
So I usually shop at Boxer superstores Jeppe and I always get good service. So today because of this black Monday promotion, I decided to go to Noord and if I don't get the ultra Mel custard, I will go to Jeppe. I was enjoying my shopping even ended up buying things I didn't plan on buying. Everything was messed up when I reached the till. First the cashier didn't greet and I understand because it's probably been a long Monday for her. I have worked as a cashier, so I understand. She finishes scanning my stuff and still hasn't offered me a plastic, here I thought cashiers were famous for PLASTIC! I realized that she won't offer it to me, so I told her ke kopa di plastic. She dials a code and the next she gives me large plastic, without asking me if I want large plastics. And please bear in mind that I bought 3× 2L oil, 6× 1L ultra mel custard, 12× 50G soup and 4× 24 stock cubes (this things are heavy so they require 24 L bag). When I tell her I don't want 38L bag, she gives me attitude and told me I didn't say what plastic I want. This cashier really messed up my good Monday. I guess I will just have to stick to my Boxer Jeppe!
We have escalated your complaint to management and our operations team to investigate and resolve.
Someone will be in touch during the course of the day.
We apologise for the poor service at our Noord Street store.
Regards
Jade - Customer Careline
We have escalated your complaint to management and our operations team to investigate and resolve.
Someone will be in touch during the course of the day.
We apologise for the poor service at our Noord Street store.
Regards
Jade - Customer Careline
