Misrepresentation of facts

Item: Boxer Superstores
Rating: 1
Author: LUCAS M

They advertised chicken leg Q under Mama's branding and when one gets to the shop and purchase it's like mixed portions at the price of leg Q. When you ask they claim they have cut them to pieces and you only can identify only one drumstick in a 5kg pack.

Helpful (0)

Replies (4)

Boxer Superstores's replyOfficial

06 Jan 2021, 10:53

Hi Lucas,

We are sorry to hear about this - can you please advise which store so we can investigate what the issue is.

regards
Jade
Boxer

Boxer Superstores's reply06 Jan 2021, 10:53

Official

Hi Lucas,

We are sorry to hear about this - can you please advise which store so we can investigate what the issue is.

regards
Jade
Boxer

LUCAS M's updateReviewer Update

06 Jan 2021, 10:56

Sibasa

LUCAS M's update06 Jan 2021, 10:56

Reviewer Update

Sibasa

LUCAS M's updateReviewer Update

06 Jan 2021, 10:57

Even Sibiya failed to resolve the issue amicably

LUCAS M's update06 Jan 2021, 10:57

Reviewer Update

Even Sibiya failed to resolve the issue amicably

Boxer Superstores's replyOfficial

06 Jan 2021, 15:57

Hi Lucas,

I have had feedback from the butchery regional manager and he has advised that they will gladly exchange the pack you have for the pack you want. If you could please return the item at your convenience.

regards
Jade

Boxer Superstores's reply06 Jan 2021, 15:57

Official