1 reviews | Active since Dec 2009

14 Dec 2017, 14:17

Maiyen Govender Taking customers seriously

So, I wrote a review at 11:46 am about the Boxer Build Hlabisa about them not offering a delivery.

within 10 minutes I received a response promising contact. by 13:46 I received a phone call from the store manager Mr Maiyen Govender who apologized profusely and explained the situation and explained that we should asked the manager for assistance and was very understanding of my complain.

He even went the extra mile and said he would call on my elderly mother tomorrow in her home and reimburse her delivery expense. This is incredible, you do not get managers who actively want to improve service delivery. Ngiyabonga ***hulu Maiyen.

I admire and applaud his initiative and for taking customers seriously. He just made

0
Replies (0)