Light at the end of the tunnel

I recently visited a boxer superstore in pietermaritzburg on berg street and on arrival I had a very uncomfortable with the security guard on the front after which I proceeded to find the branch manager Darryl. He was very attentive, dropped everything he was doing just to insure he resolved my concerns and furthermore have a great shopping experience. A very big thank you to Darryl, may you continue to persue exemplary customer satisfaction and keep raising the bar in customer care. Nice one.