NT
Nobom T

1 reviews | Active since May 2022

22 May 2022, 21:08

I'll treated customer boxer Ladyfrere bad bad service

I Thuliswa have been badly treated at Boxer superstores Ladyfrere. After I spent 3k plus on groceries, I was victimized, pushed and treated like trash at Boxer Ladyfrere by a lady who was cleaning the floor working for boxer. I had to comeback to the shop for a withdrawal and since the atms are situated almost outside n the entry of the shop, and knowing the updated covid19 regulations that of you are in an open space it is not necessary for a mask to be Worn, I went to the atm without a mask. Nedbank atm around 3pm Saturday date 21/05/2022.And a very rude security guard which was on duty with a Boxer employee, Pressed the atm as I was (Not giving a damn about the sensitive Vess of the activity I was busy doing)? Saying Im not going to withdraw the fund, I must get a ask.. Fair enough I walked back to the car fetched the mask and covered my mouth and nose with it as per regulations, The boxer employee cameback shouting, boosting causing a stir that unot gonna use that atm forcefully pushed me and again pressed cancel not giving a damn about which screen/level confidentiality associated with atm. I was sweated at, and people around looking at me. THE SAME LADY HAD HER NOSE OUTSIDE HER OWN MAAK. I'M STILL REELING IN SHOCK IF THAT'S THE KIND OF TREATMENT OUR PEOPLE ENDURE AND I WILL ONLY BE HAPPY ON LESSON LEARNED. MY CONTACT IS ***.

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Replies (2)
Boxer Superstores
Boxer Superstores's reply23 May 2022, 08:42
Official
 
Hi  Nobom Tikana 

Thank you for getting in touch with us regarding this matter. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve. 
regards

Pam - Boxer

 
NT
Nobom T's update23 May 2022, 08:44
Reviewer Update
Thank you Pam I will await feedback on the matter.