I was glad to know that I can do my courier at Boxer in Mmabatho , as it is suppose to be offering courier guy services

I was glad to know that I can do my courier at Boxer in Mmabatho , as it is suppose to be offering courier guy services . To my surprise everytime I go there to do my parcel drop off the system is not working . However it works for pick up . What is the point of advertising it if it’s not fully operational . And why is not sorted . I went in December 2025 to courier could not get assistance and u went again in Jan 2026 still not . How long does it take to fix a system issue ?