TP
Thuli P

1 reviews | Active since Jan 2019

01 Nov 2021, 07:29

Horrible Service as always !

For the 2nd time now, I went to Boxer in Lenasia and was assisted by Thabisile Ngubane. Firstly when we got to her till there were 2 customers infront of us ( myself and my mother). Apoarently she was supposed to close her line before me. While I was waiting for a gentleman that paid before me this 1 lady (light skinned) was shouting throwing remarks @ us saying that " why did they remove your closed sign , mina if it was me I was gonna tell them straight that m closed what did they do with that sign" . Only to find out that yhe stupid sign fell and we didn't even see it thina when we got there. I mean why would we force and even remove her sign if shes closed. I kept quite and went for my turn to pay. Thabisile didn't even greet us and 1st thing she mentioned was PLASTIC ! I got annoyed already cos I have a trolley full of groceries and m paying and this is the attitude I get. She asked us how many do we want ....my Mom went to the other side of the till while she was scanning my groceries and mind you at that time the shop was closing and she was making these irritating movements like she wants to pee or something. She was chatting to her colleaugue at the same time edunusile nje on the next till. My mom started packing my groceries and I couldnt understand as this other cashier is bending on the next till doing nothing. My mother had a baby on her back at that time and these 2 ladies didn't give a **** ! I wont lie but your cashiers are rude , annoying and just *********** yherrrr!

0
Replies (1)
Boxer Superstores
Boxer Superstores's reply03 Nov 2021, 13:57
Official
Good Afternoon Thuli, 

We are terribly sorry for the poor service experienced at our store. We have already escalated to management to investigate and get in touch with you. We can assure you that the staff member in question will be dealt with accordingly. Please look out for a call coming to you from management. 

Regards
Jade - Boxer