kG
kay G
1 reviews | Active since Nov 2018
21 Nov 2018, 11:43
false advertising
boxer stores did false advertising on sabc for their one day special for the 21 of nov, when we got to the store at 08:30 they told us (customers) that their supplier for Pampers didn't deliver!!! both boxer stores in the CBD of JHB!!!
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Boxer Superstores's replyOfficial
21 Nov 2018, 14:26 Good Day Kay thank you for your message to us! We are aware of the situation with the nappies but unfortunately the stock we ordered just wasn't enough to cope with the amount of people rushing into every store early hours of this morning. We can assure you that every single store ordered and had stock on their shelves when the doors opened. We will definitely be investigating with these Jhb stores on who this information came from as all stores had sock. Stock flew off the shelves within 30 mins in some stores. Our disclaimer does say 'While Stocks Last' so we can only apologise for the inconvenience of not getting what you were looking for! Regards Boxer Customer Care
Best regards,
Boxer Superstores's reply21 Nov 2018, 14:26
Official
Good Day Kay thank you for your message to us! We are aware of the situation with the nappies but unfortunately the stock we ordered just wasn't enough to cope with the amount of people rushing into every store early hours of this morning. We can assure you that every single store ordered and had stock on their shelves when the doors opened. We will definitely be investigating with these Jhb stores on who this information came from as all stores had sock. Stock flew off the shelves within 30 mins in some stores. Our disclaimer does say 'While Stocks Last' so we can only apologise for the inconvenience of not getting what you were looking for! Regards Boxer Customer Care
Best regards,