Extremely poor customer service, Hebron Boxers

Boxers at Hebron mall the service there is extremely poor, you will wait on the queue for a very long time, no management visible on the floor, cashiers seems to be relaxed and unbothered with the slow moving tills, some are even leaning against the tills while assisting customers, no sense of urgency I spent more than 40 minutes standing on the same spot and the network was working perfectly fine it seemed like a norm, no one cares even if you complain you just waisting your breath.