SG
Sigcino G
1 reviews | Active since Sept 2022
28 Sept 2022, 16:48
Expired milk on shelves at Boxer superstore Mall of Tembisa😞
I'm very unhappy about Boxer superstore, I bought fresh milk of which it was three days expired and it was still in their shelves, I realised after I drank it that it's expired then I got stomach ache and cramps and also had a running tummy. I even went to consult a doctor 😞, I went to the store demanding refund for my doctor's fee and money for the prescription for the madication the doctor ordered me to buy but I did no get help from the store manager 😞, I gave him the proof of madication needed as per doctor's prescription.
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Replies (3)
Boxer Superstores's replyOfficial
05 Oct 2022, 14:54Hi Sigcino,
Thank you for getting in touch with us regarding this matter. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve.
regards
Jade - Boxer
regards
Jade - Boxer
Boxer Superstores's reply05 Oct 2022, 14:54
Official
Hi Sigcino,
Thank you for getting in touch with us regarding this matter. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve.
regards
Jade - Boxer
regards
Jade - Boxer
SG
Sigcino G's updateReviewer Update
25 Oct 2022, 08:50Good day Mr Jade
Thanks for getting back to me and also your staff from the branch. I haven't heard from them ever since they asked me to submit the doctor's note and the prescription note which they rejected before, so I'm still waiting for an update.
Regards Sigcino Gumede
Thanks for getting back to me and also your staff from the branch. I haven't heard from them ever since they asked me to submit the doctor's note and the prescription note which they rejected before, so I'm still waiting for an update.
Regards Sigcino Gumede
SG
Sigcino G's update25 Oct 2022, 08:50
Reviewer Update
Good day Mr Jade
Thanks for getting back to me and also your staff from the branch. I haven't heard from them ever since they asked me to submit the doctor's note and the prescription note which they rejected before, so I'm still waiting for an update.
Regards Sigcino Gumede
Thanks for getting back to me and also your staff from the branch. I haven't heard from them ever since they asked me to submit the doctor's note and the prescription note which they rejected before, so I'm still waiting for an update.
Regards Sigcino Gumede
Boxer Superstores's replyOfficial
18 Sept 2023, 14:33 Thank you for getting in touch with us regarding this matter. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides itself on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve.
Boxer Superstores's reply18 Sept 2023, 14:33
Official
Thank you for getting in touch with us regarding this matter. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides itself on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve.