KM
Kholofelo M

1 reviews | Active since Feb 2020

23 Sept 2021, 14:05

****ED!!!!!!!!!!!!!!!!

What a TERRIBLE service I had at Boxer Superstore Moutse Mall in Dennilton, a cashier by the name of Sharon Komane gave me an attitude when she just let one of the customers ( seem to be her friend ) who was standing at the back of the que, to come in front of me and when asked why she could do that without even asking, she was so very rude and that led us to an argument. She claimed the guy was on duty, but not a Boxer Store employee. I would like to take this up with the Boxer Top Management to attend to this URGENTLY!!!!!!!, I CANNOT BE TOLD A PERSON IS ON DUTY WHILE I WAS ALSO ON DUTY ,,,, MY QUESTION IS " DO I HAVE TO BE FRIENDS WITH BOXER EMPLOYEEs TO ALWAYS GET QUICK AND SATISFYING SERVICE ?????????????.

0
Replies (2)
Boxer Superstores
Boxer Superstores's reply23 Sept 2021, 14:41
Official
Hi Kholofelo, 
We are so sorry to hear about this poor service at our Moutse Mall Store. We have already escalated to senior management to investigate, the staff member to be disciplined and then they will contact you to resolve. 
Regards
Jade
KM
Kholofelo M's update23 Sept 2021, 16:39
Reviewer Update
Hi

Thank you for your response, the Store Manager has contacted me regarding this and I appreciate the call a lot. Many thanks to Sipho the manager.