RN
Rethabile N

1 reviews | Active since Feb 2020

08 Aug 2024, 12:19

Disrespected by the security guard

I was disrespected by a security at boxer tseles centre. I don't know what makes him think he has a right of jumping the queue and pay before me as if am forced to let him pay before me as I was infront in a line then when I asked him why does he not ask me to pay before me he told me who am I to tell him that and I should not tell him noses who tell does he think he is.i don't know who told the retails staff that when we in a queue we are not in a hurry they are the only ones who are in a hurry. Respect your customers

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Replies (2)
Boxer Superstores
Boxer Superstores's reply08 Aug 2024, 13:08
Official
 Hi  Rethabile,We are really sorry about this. Our customers are very important to us and we want our customers to receive quality service at all times. Please inbox us your contact details and nearest Boxer store, so we can investigate and provide you with feedback. 
Boxer Superstores
Boxer Superstores's reply12 Aug 2024, 11:42
Official
 Thank you, we have escalated this to management to get in touch with you to resolve.