Disgusting service

Good day lm very disappointed and disgusted with Boxer Daveyton. Yesterday I went to buy a few things and on my way out some guy by the name of Zwane approached me and to help me with pushing the trolley. He told me for the trolley to get to my car it will cost me R10 otherwise I must take out my things and leave the trolley. I told him I was not going to give him R10 as I could push the trolley myself. He touched me and said the trolley wasn't going anywhere up until I agreed to give him the money. According to my understanding a tip comes from the heart not a set amount. What irritated me most is the fact that he was drunk and he kept on pulling my backwards to leave the trolley. No man is supposed to touch me without my concern. I went inside to look for the Manager by the name of Siya whom I waited for 10 minutes b4 some security asked if they could help me. If a manager is not manding the shop why was he even hired in the first place. What's his job actually? So bcos this is not the first time the whole thing happened l will no longer go to Boxer bcos clearly they don't know customers service and worse those trolley guys are rude and arrogant to customers they feel they can push female customers around because nothing will happen to them worse they wanna help under the influence of alcohol