Disappointed customer

I went to the store last month to withdraw money from my intellimali card, the card kept declining the cashier didn't tell me the reason she jus handed me my card and proceed to the next customer.

I looked for the supervisor told her my problem, she went to the cashier and the lady (cashier) at the kiosk denied what she did and kept on giving me attitude and weired looks when her supervisor told her to assist me again. Both supervisor and cashier weren't wearing name tags so I can't identify them but I'd definitely point them . And they kept having conversations in their language Sepedi which I don't understand. Your cashier is very rude lacks customer service she does not even greet customers and she has a lot of attitude, nobody (cashier and supervisor) apologized for the inconvenience they caused. I am so disappointed at how the staff at your store treats black people.