VM
Virginia M
1 reviews | Active since Jul 2021
20 Jul 2021, 21:27
Descrimination and humiliated and harrasment
I went to Boxer store in Ivory Park Tembisa to buy something.The sad part is that i was descriminated by a guy who works at a parcel counter swearing at me in front of the customers saying to me that he can't take my parcels cause I've got Corona.I am really disappointed
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Replies (3)0
Replies (3)Boxer Superstores's replyOfficial
21 Jul 2021, 09:44Morning Virginia,
We are very sorry to hear about this incident and have already escalated this to management to investigate with the person in question. This is not the customer service that Boxer prides ourselves on and we will ensure this is resolved to your satisfaction. Please note a manager will be in touch with you telephonically today.
Regards
Jade - Boxer
We are very sorry to hear about this incident and have already escalated this to management to investigate with the person in question. This is not the customer service that Boxer prides ourselves on and we will ensure this is resolved to your satisfaction. Please note a manager will be in touch with you telephonically today.
Regards
Jade - Boxer
Boxer Superstores's reply21 Jul 2021, 09:44
Official
Morning Virginia,
We are very sorry to hear about this incident and have already escalated this to management to investigate with the person in question. This is not the customer service that Boxer prides ourselves on and we will ensure this is resolved to your satisfaction. Please note a manager will be in touch with you telephonically today.
Regards
Jade - Boxer
We are very sorry to hear about this incident and have already escalated this to management to investigate with the person in question. This is not the customer service that Boxer prides ourselves on and we will ensure this is resolved to your satisfaction. Please note a manager will be in touch with you telephonically today.
Regards
Jade - Boxer
VM
Virginia M's updateReviewer Update
22 Jul 2021, 13:30Re:Consumer's Rights Violations
TO WHOM IT MAY CONCERN
Please kindly note that i,Virginia Mabena,launched a complained to your honourable office on numerous occasions seeking redres regarding a gross violation of rights as a consumer in one of your stores in (Boxer,Ivory Park,ext 15,Tembisa,Gauteng).to no success.
CONSUMER ACT:
Consumer Protection Act no 68 of 2008 is meant to protect the interests of all consumers to ensure accessible,transparent and sufficient redress for consumers who are subjected to abuse or explotation in the marketplace.Which is being seriously undermined by above mentioned Boxer store management or and Hellopeter office.
The following RIGHTS have been grossly violated:
1.Right to privacy
2.Right to fair and honest dealing
3.Rigjht to disclose information
4.Right to accountability by supplier
5.Right to equality in the consumer market and protection against discriminatory marketing. as enshined in our SOUTH AFRICAN CONSUMER COMPLAINTS and SOUTH AFRICAN CONSTITUTION.
BILL OF RIGHTS:
The constitution of the Republic of South Africa guarantees freedom from descrimination to the people of S.A.
It prohibits both ************** by government and private persons.Again,I was discriminated against.
It is against this sad background that i seek an URGENT recourse in a form of compensation to avoid litigation or media exposure.
Do not hesitate to ask for any information that you may require at ***
You co-operation will be highly appreciated.
Looking forward to hear from you.
kind regards
Virginia Mabena.
TO WHOM IT MAY CONCERN
Please kindly note that i,Virginia Mabena,launched a complained to your honourable office on numerous occasions seeking redres regarding a gross violation of rights as a consumer in one of your stores in (Boxer,Ivory Park,ext 15,Tembisa,Gauteng).to no success.
CONSUMER ACT:
Consumer Protection Act no 68 of 2008 is meant to protect the interests of all consumers to ensure accessible,transparent and sufficient redress for consumers who are subjected to abuse or explotation in the marketplace.Which is being seriously undermined by above mentioned Boxer store management or and Hellopeter office.
The following RIGHTS have been grossly violated:
1.Right to privacy
2.Right to fair and honest dealing
3.Rigjht to disclose information
4.Right to accountability by supplier
5.Right to equality in the consumer market and protection against discriminatory marketing. as enshined in our SOUTH AFRICAN CONSUMER COMPLAINTS and SOUTH AFRICAN CONSTITUTION.
BILL OF RIGHTS:
The constitution of the Republic of South Africa guarantees freedom from descrimination to the people of S.A.
It prohibits both ************** by government and private persons.Again,I was discriminated against.
It is against this sad background that i seek an URGENT recourse in a form of compensation to avoid litigation or media exposure.
Do not hesitate to ask for any information that you may require at ***
You co-operation will be highly appreciated.
Looking forward to hear from you.
kind regards
Virginia Mabena.
VM
Virginia M's update22 Jul 2021, 13:30
Reviewer Update
Re:Consumer's Rights Violations
TO WHOM IT MAY CONCERN
Please kindly note that i,Virginia Mabena,launched a complained to your honourable office on numerous occasions seeking redres regarding a gross violation of rights as a consumer in one of your stores in (Boxer,Ivory Park,ext 15,Tembisa,Gauteng).to no success.
CONSUMER ACT:
Consumer Protection Act no 68 of 2008 is meant to protect the interests of all consumers to ensure accessible,transparent and sufficient redress for consumers who are subjected to abuse or explotation in the marketplace.Which is being seriously undermined by above mentioned Boxer store management or and Hellopeter office.
The following RIGHTS have been grossly violated:
1.Right to privacy
2.Right to fair and honest dealing
3.Rigjht to disclose information
4.Right to accountability by supplier
5.Right to equality in the consumer market and protection against discriminatory marketing. as enshined in our SOUTH AFRICAN CONSUMER COMPLAINTS and SOUTH AFRICAN CONSTITUTION.
BILL OF RIGHTS:
The constitution of the Republic of South Africa guarantees freedom from descrimination to the people of S.A.
It prohibits both ************** by government and private persons.Again,I was discriminated against.
It is against this sad background that i seek an URGENT recourse in a form of compensation to avoid litigation or media exposure.
Do not hesitate to ask for any information that you may require at ***
You co-operation will be highly appreciated.
Looking forward to hear from you.
kind regards
Virginia Mabena.
TO WHOM IT MAY CONCERN
Please kindly note that i,Virginia Mabena,launched a complained to your honourable office on numerous occasions seeking redres regarding a gross violation of rights as a consumer in one of your stores in (Boxer,Ivory Park,ext 15,Tembisa,Gauteng).to no success.
CONSUMER ACT:
Consumer Protection Act no 68 of 2008 is meant to protect the interests of all consumers to ensure accessible,transparent and sufficient redress for consumers who are subjected to abuse or explotation in the marketplace.Which is being seriously undermined by above mentioned Boxer store management or and Hellopeter office.
The following RIGHTS have been grossly violated:
1.Right to privacy
2.Right to fair and honest dealing
3.Rigjht to disclose information
4.Right to accountability by supplier
5.Right to equality in the consumer market and protection against discriminatory marketing. as enshined in our SOUTH AFRICAN CONSUMER COMPLAINTS and SOUTH AFRICAN CONSTITUTION.
BILL OF RIGHTS:
The constitution of the Republic of South Africa guarantees freedom from descrimination to the people of S.A.
It prohibits both ************** by government and private persons.Again,I was discriminated against.
It is against this sad background that i seek an URGENT recourse in a form of compensation to avoid litigation or media exposure.
Do not hesitate to ask for any information that you may require at ***
You co-operation will be highly appreciated.
Looking forward to hear from you.
kind regards
Virginia Mabena.
Boxer Superstores's replyOfficial
22 Jul 2021, 16:07Hi Virginia,
We have forwarded this to our legal team who has been investigating this matter internally.
Regards
Jade
We have forwarded this to our legal team who has been investigating this matter internally.
Regards
Jade
Boxer Superstores's reply22 Jul 2021, 16:07
Official
Hi Virginia,
We have forwarded this to our legal team who has been investigating this matter internally.
Regards
Jade
We have forwarded this to our legal team who has been investigating this matter internally.
Regards
Jade
