tS
tarisha S

1 reviews | Active since Nov 2015

08 Dec 2019, 13:35

Customer service

I have witness pathetic customer service from the staff, I have pictures of the rude people we had to deal with we asked for meat and they refused to gives us what we want when it was queried we got ignored , than at the till there was people that pushed in and no one said anything this store at trade route mall at lenasia is pathetic

0
Replies (5)
Boxer Superstores
Boxer Superstores's reply09 Dec 2019, 09:50
Official
Hey Tarisha, 
We are so sorry to hear about this poor service you received at our Boxer store in Lenasia. 
We are escalating to management to investigate and get in touch with you. 
Kind Regards
Boxer Customer Care
tS
tarisha S's update09 Dec 2019, 10:01
Reviewer Update
Where can I send the pictures
  • This store is extremely pathetic and the staff there are rude and unprofessional makes me want to post on every social media page what pathetic service we received and the attitude we had to endure was terrible. The manager by the meat on Sunday afternoon was pathetic and laughed and didnt assist at all
  • I need this escalated to higher management
Boxer Superstores
Boxer Superstores's reply09 Dec 2019, 10:39
Official
Hi Tarisha, we've received your photos via Facebook and have sent them to management. 
tS
tarisha S's update09 Dec 2019, 11:14
Reviewer Update
Yes he tried calling I cannot take his calls at the moment can he email me
Boxer Superstores
Boxer Superstores's reply09 Dec 2019, 11:32
Official
Sure, I've shared your email address with him now.