PL
Puleng L
1 reviews | Active since Jun 2018
19 Sept 2025, 16:24
Customer is key,they should be prioritised especially in this of economy,
Poor customer service where a manager was requested but kept on saying he/she is coming,by the name of Asandile in the 19th of September 2025,the issue was pertaining to the advertised product that was advertised on a catalogue,stating that buy 2 Albany white bread 700g for R20 as seen on TV,valid from 16 to 21 September 2025,but upon arrival at the sto was priced R30 for two,when we wanted to understand we were given the run arounds,because to me as customer it looks as a false adverti*****t and it is misleading.
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Replies (1)Boxer Superstores's replyOfficial
19 Sept 2025, 16:31Thank you for getting in touch with us regarding this matter. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve.
Boxer Superstores's reply19 Sept 2025, 16:31
Official
Thank you for getting in touch with us regarding this matter. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve.
