JM
Jay M

1 reviews | Active since Apr 2022

30 Apr 2022, 21:51

continuously receiving bad service from cashiers from Boxer superstores and Boxer liquor

I am a loyal and an everyday Boxer customer but the bad service I get keeps detoriating everyday, cashiers being rude, cashiers not Informed about services offered at boxer and having specials on the pamphlet and being charged a different price on the till without any explanation, when I ask,the cashier will ignore me until she tells me to pay and stop wasting her time. I am now officially writing this complain because I am now tired of the continued bad service and if not addressed I'd rather consider shopping elsewhere

0
Replies (1)
Boxer Superstores
Boxer Superstores's reply04 May 2022, 08:38
Official
 Hi  Jay

Thank you for getting in touch with us regarding this matter. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Please may you inform us as to which store the above incidents have taken place, management will be in touch to discuss further and resolve. 
regards

Pam - Boxer