Complaint
Today I went to boxer Matatiele next to rank to buy Rama Margarine since it was on special…I bought 12 and then when I came back to buy another ones…I don’t know which role was the lady she shouted at telling me telling that it’s not allowed…I told her she can address me in a decent manner not shout she continued shouting telling the other cashiers not to assist since I’m coming back for the 2nd time….I don’t know if that’s how you train your cashiers address customers but I was not impressed….
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Replies (1)Boxer Superstores's replyOfficial
29 Nov 2022, 12:27Hi Yandiswa,
Thank you for getting in touch with us regarding this matter. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve.
Regards
Jade - Boxer
ps: apologies for the late response, we've been unable to access our Hello Peter account.
Thank you for getting in touch with us regarding this matter. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve.
Regards
Jade - Boxer
ps: apologies for the late response, we've been unable to access our Hello Peter account.
Boxer Superstores's reply29 Nov 2022, 12:27
Official
Hi Yandiswa,
Thank you for getting in touch with us regarding this matter. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve.
Regards
Jade - Boxer
ps: apologies for the late response, we've been unable to access our Hello Peter account.
Thank you for getting in touch with us regarding this matter. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve.
Regards
Jade - Boxer
ps: apologies for the late response, we've been unable to access our Hello Peter account.
