PT
Phumelele T
1 reviews | Active since Dec 2017
27 Feb 2026, 12:35
Complaint
I went to boxer leeuport street in Boksburg, I needed to get a stamp to prove that I do not have a boxer account and the service I received was pathetic I was sent from pillar to post untimely the manager told the staff member to tell me that the stamp was broken I then requested to see the manager and he!/she was nowhere to be found after waiting for 45min I was told the manager is on lunch. Boxer should not offer financial products if they can't handle the admin that comes with it. Because of boxer my child has lost annual subsidy for his school fees
Helpful (0)
Replies (3)0
Replies (3)Boxer Superstores's replyOfficial
27 Feb 2026, 13:03Thank you, we have escalated this to management to get in touch with you to resolve
Boxer Superstores's reply27 Feb 2026, 13:03
Official
Thank you, we have escalated this to management to get in touch with you to resolve
PT
Phumelele T's updateReviewer Update
27 Feb 2026, 14:40I need more than a I'm sorry from the store I need an explanation of why this happened and I would much rather prefer someone to take accountability for this and for the issue to be addressed by atleast the area manager I feel the manager can't resolve an issue he created himself even on the call he made to he showed zero remorse from where I'm standing apology not accepted.
PT
Phumelele T's update27 Feb 2026, 14:40
Reviewer Update
I need more than a I'm sorry from the store I need an explanation of why this happened and I would much rather prefer someone to take accountability for this and for the issue to be addressed by atleast the area manager I feel the manager can't resolve an issue he created himself even on the call he made to he showed zero remorse from where I'm standing apology not accepted.
Boxer Superstores's replyOfficial
27 Feb 2026, 15:16Thank you, we have escalated this to management to get in touch with you to resolve
Boxer Superstores's reply27 Feb 2026, 15:16
Official
Thank you, we have escalated this to management to get in touch with you to resolve
