Complaint against boxer mams mall

Good day,I am a very upset,hurt and humiliated .I came to boxer today around 16h00 and was assisted by a lady named Nombulelo,firstly she didn’t greet me she started off by instructing me to move my groceries closer cause it’s been a long day for her to do so,I couldn’t hear what she was saying when I said hello because she didn’t greet me she said hi move the grocery with 100% attitude I said no ma’am move them yourself then girl started insulting and cursing me,telling me I don’t have ubuntu and she wishes a bus run me over and I said how cause I have a car she said I should be crashed and hit by and went on to tell me that she went to school and studied education being at boxer is just a hobby…Customers where looking at me and laughing while this cashier humiliated me for nothing.when I left the store I asked a kind security for the manager and she showed me the way,when I got there I explained my story they were so kind to me and called her only for her to get there and give me and both the ladies attitude and lie to them,she was told to apologise which she did with zero remorse nor respect for me the customer nor her superiors.This lady doesn’t deserve to be a frontliner of such a big store is such a shame the store has someone like her.I am so disappointed by the service and I don’t know if I would set foot in that store again. discipline should be taken against such a cashier as she has zero respect for her job nor the store’s customers..All this took place at boxer mams mall