AZ
Ayanda Z

1 reviews | Active since Feb 2017

04 Oct 2024, 09:38

Cloned card

if there was an option not to rate this at all I would not. On Sunday, September 29th, I used my card at Boxer Super Stores Liquor in Tembisa Kraaif after the cashier insisted that I insert my card rather than use the tap option. At the time, I didn’t think much of it. However, an hour later, transactions in USD began debiting from my account under the name SMARTRIP. Unfortunately, I was too far away to return to the store as I was only visiting the area for a church conference. The stress I went through was immense, especially since this is my salary account, which is now in a negative balance. I have since blocked my card, but it seems Boxer’s card machines are compromised, potentially cloning customers' cards if the cashiers are not in on it!

0
Replies (1)
Boxer Superstores
Boxer Superstores's reply04 Oct 2024, 15:14
Official
Thank you, we have escalated this to management to get in touch with you to resolve.