1 reviews | Active since Jun 2021
Boxer/hollard policy
I am very disappointed by the sales agents from boxer who deceptively make us sign us for hollard funeral covers. I went to boxer to do my grocery shopping and I was approached by a sales agent who claimed to be working with Boxer and tymebank (he saw the tymebank card in my hand and just mentioned that he works for the bank). He told me that boxer and tymebank have collaborated to give their customers rewards for shopping at boxer. He told me that if I spend R200 or more at boxer I'd qualify for R107 cashback on my TymeBank account. But what's funny is he told me to pay that R107 in order for me to 'activate' this reward benefit. I trusted the guy because he was inside the boxer store and he had a boxer uniform on. Two days later I get an sms from hollard telling me that my 'funeral policy' is now active and they will be deducting R107 monthly as a monthly premium for the funeral Cover. How!??? This is soo ********* and very unprofessional. I'm soo disappointed.
Thank you for getting in touch with us regarding this matter .This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve.
Regards
Pamela - Boxer
Thank you for getting in touch with us regarding this matter .This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve.
Regards
Pamela - Boxer
