Boxer Vosloorus bunch of *******. *****ing from my mom card

Boxer is busy *****ing money from my mom credit card. Why is boxer deducting money from my mom credit card since Feb .now the bank has blocked my mom card due to boxer vosloorus *****ing her money.is that what boxer does to custoners? Why are they taking money .my mom is a cash paying customer.what are the deductions for.refund my mom money and rectify the dedutions