MK
Maseiso K

1 reviews | Active since Oct 2023

03 Oct 2023, 10:25

Boxer Tshepiso Crossing

Never have I felt so belittled like this, I went to Boxer Tshepiso Crossing ( in Tshepiso Sharpville) on the 3rd of Oct 2023 unfortunately it was a day for SASSA for the elderly. When I arrived it was 09:16 am I went in to buy bread, washing powder and cool drinks and headed straight to que to pay whilst queuing we were told the store has no money therefore were told to head straight in front of all elders queuing there to pay, fine did as told after 30 minutes of queuing then ques must go back to normal money a has arrived al cashiers has money and only elderly will be assisted me innocently asking what about us atleast open 1 till to services us grocery shoppers the floor lady called to "2 supervisors" who expressed attitude from where I was I could see that, called another lady she just said YHOO!!! And then the decency to make an announcement that everyone needs to make 1 que, I mean they could have just corrected then proceed to make an announcement. I mean having been working in the banking industry I know we don't just announced that money is finished then suddenly there is money announcement that cash had arrived there are putting people's lives in danger and themselves also lastly boxer staff and management are not professional all they express arrogance and I eonddt6if you know that they don't even pack in plastic for customers.

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Replies (1)
Boxer Superstores
Boxer Superstores's reply03 Oct 2023, 10:56
Official
   Thank you for getting in touch with us regarding this matter. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve. 
regards
Boxer