OT
Omphile T

1 reviews | Active since Oct 2025

06 Mar 2026, 10:52

Boxer Taung Mall bad client service

Boxer Taung in the mall have horrible client service. Firstly a customer in front of me was asked by the cashier to go back and pack the items that she wanted to leave behind and there was a till packer at the till. Secondly I asked for cash back and cashier rudely said she just arrived and didn’t offer an alternative or ask the next person to assist me with a cash back. When I suggested that to her she said I can go to the next till and rudely asked what must she do with my plastic bags on her till. Lastly a cashier with the name Olorato was carrying a bucket full of hot soapy water, she bumped into me and gave me a disgusted look and didn’t even apologize. I am very disappointed and request a formal apology.

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Replies (1)
Boxer Superstores
Boxer Superstores's reply06 Mar 2026, 14:16
Official
Thank you, we have escalated this to management to get in touch with you to resolve.