mB
melicia B

1 reviews | Active since Jun 2014

14 Jan 2021, 11:17

BOXER SUPERSTORES BEREA SUPPORTS THEIR RASCIST GUARD

I have been angry since yesterday after this incident occurred and couldn't sleep thinking about this matter. I am disgusted at the fact that boxer superstore doesn't care for my pain and turmoil caused by my visit to their store. I have yet to receive feedback from them. So yesterday my husband and I went to the store. At the entrance I sanitized and walked in my husband was right behind me, a few moments later I looked back to see him standing by the security guard. The guard was sanitizing other ppl. It was quiet there were 2 women who then came up to him. The guard turned away from my husband to sanitize those 2 women. I asked my husband what's wrong? To which he responded I don't know I'm waiting to get sanitized. At this point my husband approached the guard once more who to my horror looked at my husband's hands outstretched and turned his back on him to then go sanitize a woman who was approaching. After the woman was done my husband once again went in front of the guard to sanitize and yet again he looked at my husband and turned away. The guard did this 3 times as I watched confused. Then I walked up to where my husband was standing which was right next to the guard and asked what's going on why won't u sanitize? The guard looked at me and had a blank look in his eyes just turned away and then sprayed another woman. I then said out loud to the guard I am going to complain about this right now and walked away to find a manager. My husband stayed there next to the guard. I found a manager from the bakery who was right there by the entrance at the first till. I asked if he could get me a store manager to which he said there is no store manager there now. I went on to explain what had happened. The cashier at the till was talking in Zulu and laughing with the bakery manager as I stood there seething waiting for him to say something to me. At this point my husband came to me and said leave it they don't care and won't do anything about it u r wasting your time. I asked for the bakery managers name which he wrote on a cash slip paper and gave me. We went about our shopping when I was at the butchery I noticed the bakery manager was talking to the guard who was showing some signs of where we were standing. At the till. When we went to pay the bakery manager came to me to say he spoke to the guard and he saw the video footage of what happened and he called the store manager who said the next day they will give a verbal warning to the guard. I don't know how this man was able to do all this in the short time we were at the store because my husband said let's just get a few things and go downstairs to shoprite so we did not complete our shopping in that store after that. This got to us emotionally for we were the only Indians at the store at that time and it definitely seemed this guard had a ****** vendetta towards us. After we came home my husband said to me I wasted my time complaining the guard had refused to sanitize him when I'd said I am going to complain and left and he had an argument. To know even after I'd complained this could happens angers me further for this guard doesn't care at all about how his actions has effected us. The indignity of it all. In times like this when we are forced to sanitize before entering a store when so much is on our plates to be petty to come to such low blows and stand out because of what race we are is absolutely pathetic and for the boxer superstores management to care nothing about its customers makes us feel like we don't matter. Our lives don't matter. And this is a place we visit daily as we are living right next to it. So it is a place we will support as it is easily accessible to us. I still have so much anger to vent but nowhere to direct it to. Our boxer has no landlines number but a whatsapp number to contact them by. Previously they respond very quickly when customers need to complain about products but I've complained about this incident and had no feedback from them hence me sharing my experience here. We r human beings we deserve to be treated with respect to be vehemently denied sanitization due to and I say this again there is no reason other than the guard being a ****** for him to have acted in the manner he did. There is no sense to it so no I am not making things worse than they seem in Berea we go through abuse due to ****** a lot. Most of the time it's from cashiers and at the stores, This is something we are used to. just I don't expect a ****** freaking guard to be so high on his mighty horse to look down upon us and be treated like we were. When I was speaking to the bakery manager he was at the till. Before he could reply me the cashier was having a conversation with him in Zulu laughing as she did. If u don't understand a language and someone speaks it knowing u don't understand and laughs and mocks you then u will know despite understanding what was said u will still know. I'm tired of this ****.

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