MD
Mmathabo D

1 reviews | Active since Jun 2018

08 Nov 2022, 17:56

BOXER SUPERSTORE SEBOKENG THABONG

My name is Mmathabo I had a very bad experience today at boxer thabong shopping center (sebokeng), I bought combo od 3*parmalat smooth yogurt and a parket of apples at the kiosk then the cashier refused to help me she said I can only buy 3 items at the kiosk I was very disappointed the lady told me if I have a problem I can go to other tills and I told him Dat it's not like I have big items is only parket of apple extra, politely I beg her told her Dat I'm still at work can she assist she kept on refusing and said it's written Dat only 3 items only then I had to leave the porket oa apples at the till, for my understanding I was thinking I only have a combo of 3 plus a parket of apples only that's all but she refuse I'm very disappointed. The cashier name is Busisiwe Khambule

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Replies (1)
Boxer Superstores
Boxer Superstores's reply09 Nov 2022, 12:14
Official
Hi Mmathabo,Thank you for getting in touch with us regarding this matter. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve. 
Regards 
Jade - Boxer