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Boithatelo M
1 reviews | Active since Jul 2020
08 Apr 2022, 21:07
Boxer Superstore rotten chicken pieces
Yesterday the 7th April, I was at Lenasia, and decided to buy chicken pieces for R28,99, when I got home trying to cook the chicken has gone off, I tried to to take it back to the nearest Boxer where I reside at Eyethu mall with proof of purchase, I was declined by the security guy and the supervisor confirmed they can't take it, I have to take it back to where I bought it as their damages will be affected, but how is this my problem? now I have to borrow R70.00 board a taxi with my 10 baby and go to Lenasia, I need this matter to be sorted here at Eyethu Boxer.
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Replies (1)Boxer Superstores's replyOfficial
14 Apr 2022, 15:32 Hi Boithatelo
Thank you for getting in touch with us regarding this matter. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve.
regards
Pam - Boxer
Thank you for getting in touch with us regarding this matter. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve.
regards
Pam - Boxer
Boxer Superstores's reply14 Apr 2022, 15:32
Official
Hi Boithatelo
Thank you for getting in touch with us regarding this matter. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve.
regards
Pam - Boxer
Thank you for getting in touch with us regarding this matter. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve.
regards
Pam - Boxer
