TN
Tlaki N

1 reviews | Active since Jan 2013

29 Dec 2019, 07:49

Boxer superstore pathetic customer service

Jeeer Boxer Lesedi shopping center.customer service is pathetic.i went there to buy groceries and to my shock the cashier just throw plastic bags at your groceries for you u to pack for yourself. I asked why do I have to pack for myself she gave me the look and didn't respond how rude.why are there no Packers there? Why should we pack for ourselves?

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Replies (3)
Boxer Superstores
Boxer Superstores's reply29 Dec 2019, 21:32
Official
Good evening Tlaki,
We apologise for any inconvenience caused and will escalate this to management for them to resolve. 
Someone will be in touch tomorrow to sort this out. 
Regards
TN
Tlaki N's update31 Dec 2019, 10:27
Reviewer Update
Thank you to the branch manager for her empathy towards my query.itsvery pleasing to see that customers queries are considered.
Boxer Superstores
Boxer Superstores's reply31 Dec 2019, 12:34
Official
Thank you for taking the time to write back to us