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M. Mathe Mbolekwa Mpoetsi
1 reviews | Active since Mar 2022
09 Jun 2022, 21:03
Boxer store Thabong ******** zone
Unhappy customer.... Boxer Thabong mall Sebokeng , we customers were not safe at all. These ********ity going around the shop and these no cameras to catch the active, i went to report the matter to the manager he decided to lie to me, the manager David **** to my face about the camera im not happy at all , i lost my wallet right inside the shop i didnt exepect to get the wallet back i wanted a closure to see on camera what exaclty transpired cause im definitely 100% sure that i lost my wallet right inside the shop, when i spoke to him he told me it's not first time such ********ity happend but then what is the shop doing to minimize this activity he told me it will take 3to4 hrs to trace the camera while he knows exactly that he's lying cause the shop has no cameras why did he lie instead of telling the truth... Poor poor experience Boxer management youre aware that the shop has no cameras meaning youre simply condoning the ********ity around your shop, without the cameras how will you catch the *****s???? Im disappointed such a big brand with so many customers then you stoop this low .... M Mathe
Helpful (0)
Replies (7)0
Replies (7)
Boxer Superstores's replyOfficial
10 Jun 2022, 09:57Hi M. Mathe Mbolekwa
Thank you for getting in touch with us regarding this matter. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve. Please indicate which store this incident took place so that I can escalate it through the correct channels .
Regards
Pam - Boxer
Thank you for getting in touch with us regarding this matter. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve. Please indicate which store this incident took place so that I can escalate it through the correct channels .
Regards
Pam - Boxer
Boxer Superstores's reply10 Jun 2022, 09:57
Official
Hi M. Mathe Mbolekwa
Thank you for getting in touch with us regarding this matter. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve. Please indicate which store this incident took place so that I can escalate it through the correct channels .
Regards
Pam - Boxer
Thank you for getting in touch with us regarding this matter. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve. Please indicate which store this incident took place so that I can escalate it through the correct channels .
Regards
Pam - Boxer
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M. Mathe Mbolekwa Mpoetsi's updateReviewer Update
11 Jun 2022, 06:53Boxer store , Thabong mall, Sebokeng im not happy at all something must be done as the whole ******** activity happens right under your premises, I'll be waiting for a feed back ..
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M. Mathe Mbolekwa Mpoetsi's update11 Jun 2022, 06:53
Reviewer Update
Boxer store , Thabong mall, Sebokeng im not happy at all something must be done as the whole ******** activity happens right under your premises, I'll be waiting for a feed back ..
Boxer Superstores's replyOfficial
13 Jun 2022, 14:23Hi Mathe Mbolekwa
We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve.
We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve.
Boxer Superstores's reply13 Jun 2022, 14:23
Official
Hi Mathe Mbolekwa
We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve.
We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve.
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M. Mathe Mbolekwa Mpoetsi's updateReviewer Update
15 Jun 2022, 06:12D
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M. Mathe Mbolekwa Mpoetsi's update15 Jun 2022, 06:12
Reviewer Update
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M. Mathe Mbolekwa Mpoetsi's updateReviewer Update
15 Jun 2022, 06:30Good morning Pam....
The store manager he did call me to say " he's very sorry he apologize for not attending me in a proper way " my respond, to manage was " the verbal apology its not enough at all the apology is not accepted " im now residing in my country like a foreigner.....
I have lost my personal documents of which if he didn't neglect me who knows i couldnt have found my documents, who knows what would happen in few months to come (with my name) as all my personal personal staff is gone because of negligence, Pam im so sorry but boxer store and their manager should think better a simple "im sorry" its not enough ...
Im expecting nothing but a compensation from boxer....
Then the manager can apologize im sorry but supervisors and managers its about time they take their job serious...
This is far from being over bet...
Regards M Mathe..
The store manager he did call me to say " he's very sorry he apologize for not attending me in a proper way " my respond, to manage was " the verbal apology its not enough at all the apology is not accepted " im now residing in my country like a foreigner.....
I have lost my personal documents of which if he didn't neglect me who knows i couldnt have found my documents, who knows what would happen in few months to come (with my name) as all my personal personal staff is gone because of negligence, Pam im so sorry but boxer store and their manager should think better a simple "im sorry" its not enough ...
Im expecting nothing but a compensation from boxer....
Then the manager can apologize im sorry but supervisors and managers its about time they take their job serious...
This is far from being over bet...
Regards M Mathe..
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M. Mathe Mbolekwa Mpoetsi's update15 Jun 2022, 06:30
Reviewer Update
Good morning Pam....
The store manager he did call me to say " he's very sorry he apologize for not attending me in a proper way " my respond, to manage was " the verbal apology its not enough at all the apology is not accepted " im now residing in my country like a foreigner.....
I have lost my personal documents of which if he didn't neglect me who knows i couldnt have found my documents, who knows what would happen in few months to come (with my name) as all my personal personal staff is gone because of negligence, Pam im so sorry but boxer store and their manager should think better a simple "im sorry" its not enough ...
Im expecting nothing but a compensation from boxer....
Then the manager can apologize im sorry but supervisors and managers its about time they take their job serious...
This is far from being over bet...
Regards M Mathe..
The store manager he did call me to say " he's very sorry he apologize for not attending me in a proper way " my respond, to manage was " the verbal apology its not enough at all the apology is not accepted " im now residing in my country like a foreigner.....
I have lost my personal documents of which if he didn't neglect me who knows i couldnt have found my documents, who knows what would happen in few months to come (with my name) as all my personal personal staff is gone because of negligence, Pam im so sorry but boxer store and their manager should think better a simple "im sorry" its not enough ...
Im expecting nothing but a compensation from boxer....
Then the manager can apologize im sorry but supervisors and managers its about time they take their job serious...
This is far from being over bet...
Regards M Mathe..
Boxer Superstores's replyOfficial
15 Jun 2022, 09:44 Hi M. Mathe Mbolekwa
We are terribly sorry to hear of the poor service received at our store . Our customers are very important to us and we want our customers to receive the best service at all times .
Regards
Pam - Boxer
We are terribly sorry to hear of the poor service received at our store . Our customers are very important to us and we want our customers to receive the best service at all times .
Regards
Pam - Boxer
Boxer Superstores's reply15 Jun 2022, 09:44
Official
Hi M. Mathe Mbolekwa
We are terribly sorry to hear of the poor service received at our store . Our customers are very important to us and we want our customers to receive the best service at all times .
Regards
Pam - Boxer
We are terribly sorry to hear of the poor service received at our store . Our customers are very important to us and we want our customers to receive the best service at all times .
Regards
Pam - Boxer
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M. Mathe Mbolekwa Mpoetsi's updateReviewer Update
15 Jun 2022, 15:24Good Atfrnn Pan...
Im sorry if am being too harsh but then the fact is the manage neglected me, worse the same tragedy happened to me it wasn't for the first time it has happend in the shop, in this case one may think that maybe Boxer is happy about the ********ity going around the shop as they are aware of this but then they do nothing to minimize this ******** activity or maybe Boxer it has some shares in this ********ity....
Unfortunately on my side i have lost more than the word "we apologize" all my personal belongings that's too much im affected emotionally......
Trauma of not having my id card and drivers licence within a blink of an eye, i told David, at my work place i use my drivers licence daily 24/7 immediately when i told him that he should have acted better...
Instead he just dismissed me.
My job is on the line as im waiting on a long que for ONLINE APPOINTMENT TO BOOK FOR LICENCE RENEWALS...
I'll give BOXER few days to resolve this in a proper way hopefully we will come to a better agreement i dont which this drama to prolong but then its up to Boxer to decide...
Regards M Mathe....
Im sorry if am being too harsh but then the fact is the manage neglected me, worse the same tragedy happened to me it wasn't for the first time it has happend in the shop, in this case one may think that maybe Boxer is happy about the ********ity going around the shop as they are aware of this but then they do nothing to minimize this ******** activity or maybe Boxer it has some shares in this ********ity....
Unfortunately on my side i have lost more than the word "we apologize" all my personal belongings that's too much im affected emotionally......
Trauma of not having my id card and drivers licence within a blink of an eye, i told David, at my work place i use my drivers licence daily 24/7 immediately when i told him that he should have acted better...
Instead he just dismissed me.
My job is on the line as im waiting on a long que for ONLINE APPOINTMENT TO BOOK FOR LICENCE RENEWALS...
I'll give BOXER few days to resolve this in a proper way hopefully we will come to a better agreement i dont which this drama to prolong but then its up to Boxer to decide...
Regards M Mathe....
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M. Mathe Mbolekwa Mpoetsi's update15 Jun 2022, 15:24
Reviewer Update
Good Atfrnn Pan...
Im sorry if am being too harsh but then the fact is the manage neglected me, worse the same tragedy happened to me it wasn't for the first time it has happend in the shop, in this case one may think that maybe Boxer is happy about the ********ity going around the shop as they are aware of this but then they do nothing to minimize this ******** activity or maybe Boxer it has some shares in this ********ity....
Unfortunately on my side i have lost more than the word "we apologize" all my personal belongings that's too much im affected emotionally......
Trauma of not having my id card and drivers licence within a blink of an eye, i told David, at my work place i use my drivers licence daily 24/7 immediately when i told him that he should have acted better...
Instead he just dismissed me.
My job is on the line as im waiting on a long que for ONLINE APPOINTMENT TO BOOK FOR LICENCE RENEWALS...
I'll give BOXER few days to resolve this in a proper way hopefully we will come to a better agreement i dont which this drama to prolong but then its up to Boxer to decide...
Regards M Mathe....
Im sorry if am being too harsh but then the fact is the manage neglected me, worse the same tragedy happened to me it wasn't for the first time it has happend in the shop, in this case one may think that maybe Boxer is happy about the ********ity going around the shop as they are aware of this but then they do nothing to minimize this ******** activity or maybe Boxer it has some shares in this ********ity....
Unfortunately on my side i have lost more than the word "we apologize" all my personal belongings that's too much im affected emotionally......
Trauma of not having my id card and drivers licence within a blink of an eye, i told David, at my work place i use my drivers licence daily 24/7 immediately when i told him that he should have acted better...
Instead he just dismissed me.
My job is on the line as im waiting on a long que for ONLINE APPOINTMENT TO BOOK FOR LICENCE RENEWALS...
I'll give BOXER few days to resolve this in a proper way hopefully we will come to a better agreement i dont which this drama to prolong but then its up to Boxer to decide...
Regards M Mathe....