WS
Wendy S

1 reviews | Active since Feb 2023

16 Feb 2023, 09:58

Boxer Stanger Complain

Boxer superstores Stanger a Cashier by the name Slindile Ngwenya gave me a bad service on the 15 February 2023 while I was in the que I asked if no other way is there, she could have assisted us because she had a problem with client, she was servicing. she busted thunder fire saying who the hell do I think I am asking her questions do I think she is just sited there not willing to help, meanwhile she was sitting without letting us know in the que that we should bear with her she has got a problem , she exchanged words with me.on top of that she refused to give me a cash back I requested for of A R100.00 she said she doesn't have money mean while she had it , she shoved me to her managers saying if I had a problem I must go speak to her managers ,the last straw she gave me a wrong till slip ,she was such a terrible convenience, she has no relationship with the client at all I am very disappointed

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Replies (1)
Boxer Superstores
Boxer Superstores's reply16 Feb 2023, 11:31
Official
   Thank you for getting in touch with us regarding this matter. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve.