1 reviews | Active since Nov 2018
Boxer Richmond unfair treatment
I was at Boxer on the 15/12/2021 at Richmond. I took 60 eggs that was displayed R59. 99 from the shelf but when I was at the till the price changed to R114. I was asked to show them that price display which I did but supervisor refused to give eggs at the displayed price and went to the manager which he also refused. I requested to see the manager in person and Maxwell the manager told me that he cannot give me those eggs at the displayed price then it either I leave the eggs or I take them at R114 because they made a mistake.. No apologies and no nothing. I was very unhappy and I left the eggs. I don't believe this is the right way of handling or treating the customer. I was very disappointed and I'm is. I told the guy that I will report this matter and he did not seem to have problem or any remorse about the whole situation.
We are sorry for the poor experience at our store. We have escalated to senior management to investigate and get in touch with you to resolve.
Regards
Jade - Boxer
We are sorry for the poor experience at our store. We have escalated to senior management to investigate and get in touch with you to resolve.
Regards
Jade - Boxer
