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Palesa M

1 reviews | Active since Apr 2022

03 Jun 2025, 17:02

Boxer liquor the bridge mall!

Went to boxer liquor by the Bridge mall in Joburg CBD, and was treated extremely unfairly by the female staff there. Wanted to buy 3x6 pack of ice tropez, where by 1 6pack was Labeled as R430, when we got to the till, the price was R480, we had then asked that it be given to us using the price displayed on the shelves. The utter rudeness that came from the cashiers? Highly distasteful! We were that the money we wanted deducted was way too much than they could give us! Another cashier even chimed in and said that they don't do that here at boxer and we must stop trying to be smart! We stood our ground and finally got what we wanted! I'm so disappointed at the service we got! Very very unlikely that I'll be buying at the bridge boxer ever again!

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Replies (1)
Boxer Superstores
Boxer Superstores's reply05 Jun 2025, 09:53
Official
Thank you for getting in touch with us regarding this matter. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve.