Boxer Central park Bloemfontein

Good day

I visited one of your Boxer stores in Bloemfontein Central Park, the treatment I got was so terrible. I got to a cashier Sindiswa Fanele who didn't even greet me, while she scanned my staff I asked for R400 cash back, she told me she didn't have money then asked another cashier to assist, she called her by name. I went to that specific cashier Sindiswa asked to assist me, when I got there she was busy with another customer so I waited for her to finish. She ignored me point blank, assisting other customers until I asked her is she going to assist me or not that's when she informed me that she doesn't have money, not sure why she didn't tell that to Sindiswa. I went back to Sindiswa to ask her who can assist me as the lady she sent me to couldn't assist, she asked the lady at the Kiosk to assist me, I went to her when I got there she also informed me that she doesn't have money. There were several boxer ladies standing next to the Kiosk, I went to them to ask who can assist me with cashback in the store. One of the ladies took me to another cashier who was able to assist me.

They asked several cashiers if they can assist me with R400. Making everyone aware that I wanted to draw R400 including other customers.

Customers service is not a priority in this specific Boxer Store, I've been to several Boxer stores but never have I experienced such. Please train your employees to respect each and every person who buys at your stores because it's because of us the doors are still open and they have jobs.

On Thursday, March 14, 2024, Backup Mailbox <***> wrote:

Thank you for contacting Boxer.

May you kindly provide us with further details about your query for further assistance.

Thanks in advance.

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