*********** BOXER BRANCH MANAGERS

I bought an Electric iron on the 24th March 2024 at Boxer in Qwaqwa 2, when I got home in Reitz, the iron was not working. I tried to go and exchange it at Boxer in Bethlehem since it's the nearest branch to me, the manager told that he can't help me since I bought it at Qwaqwa. I then went to Qwaqwa branch, I was still not assisted. the manager told me that my slip is faded even though they can see that it is from their branch. I asked if he can maybe use the reference number at the bottom of the slip to rather re-print the slip, he refused. Now it means my R299.99 is gone, just like that. I find this to be incompetence because I know for a fact that it is possible for them to try other ways to retrieve the slip and help me.