IN
Ida N

1 reviews | Active since Nov 2016

23 May 2025, 08:30

Bad service from the cashier

Good day attached is my slip I was at boxer palm springs mall at Vaal dis morning I came a bad customer service from a cashier named kamogelo the lady kept me waiting for my 40 change becouse I had no R3 she asked me for, she said U will wait it's funny coz the was a change on the tray Wen shee was serving other customer I was assisted by the other lady whome asked a change for me from other cashier's why couldn't she done the nerve and attitude that came out of her mouth wen I told her I've been waiting for so long just for my change that she ddnt want to give out to me in punishment that I came wit R150. wat was a supposed to do as a customer this was not a good service pliz teach Ur staff that a good customer service is the one that keeps customers to come and do shopping if she can do dis to me wat about ather customers she comes across. My name is idah cell number is ***.

0
Replies (1)
Boxer Superstores
Boxer Superstores's reply26 May 2025, 11:46
Official
 
Thank you for getting in touch with us regarding this matter. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve.