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Phiwe M

1 reviews | Active since Mar 2017

14 Jan 2023, 18:47

Bad service

Thank you boxer for bringing service closure to us in Khayelitsha mall(Ilitha park) before we use to travel to one of your stores in Mitchell's plain, I just don't happy about service you are offering to us as khayelitsha residence, you build that store to ensure that we feel free and enjoy your service, today there was a drunk guy who was coursing a necessary scene complaining about 10 of your tills without cashiers only 4 tills were operating, it's took us over an hour to finish shopping due to long unnecessary quese,and is not a first time your store doesn't bring any positive value to us but to waste time on ques, we argue management to take this into consideration its other you hire more staff or you shut down your store as it doesn't add any value to us as costumers

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Replies (1)
Boxer Superstores
Boxer Superstores's reply16 Jan 2023, 09:24
Official
 Thank you for getting in touch with us regarding this matter. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve.