TP
Terri-lee Pullian

1 reviews | Active since Dec 2018

27 Oct 2022, 10:09

Bad service and unprofessionalism

My mother went to buy pads for me and the security never gave her slip back and now they want to say theres alot a coloured coming in there and she cant even exchange the pads now due to not recieving the slip back. What security keeps the slip now we dont have proof of what we bought. Very unprofessional and this was in khayelitsha site b.the boxer store service is always bad.

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Replies (1)
Boxer Superstores
Boxer Superstores's reply28 Oct 2022, 15:33
Official
Dear Terri-Lee,
Thank you for getting in touch with us regarding this matter. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve. 
regards
Jade - Boxer