NC
Nate C

1 reviews | Active since Feb 2023

19 Mar 2023, 11:51

Bad service and attitude

Such bad service should never be tolerated especially in the store that deals with costomers and the buying ability mthobisi the cashier had such a bad service towards the customers that were in front of me and he continued to do the same to me too, i wanted a 24 pack of Sol beer, and they said they'll sell it to us at the price of 1 dumpie which would in turn be highly expensive, and we're buying that together with his sticking attitude, , Nqobile the store manager came after we called for him 10min later and even he also agreed with his cashier that they should inconvenience us for something that we have no control over but the store does. It's not our fault that they don't have their prices right, so why put us the customers at a disadvantage, this is **************** and it should never be tolerated and boxer must do something about it.

0
Replies (3)
Boxer Superstores
Boxer Superstores's reply24 Mar 2023, 16:27
Official
Thank you for contacting us, kindly provide us with your contact number 


NC
Nate C's update26 Mar 2023, 23:48
Reviewer Update
***
Boxer Superstores
Boxer Superstores's reply27 Mar 2023, 10:42
Official
       Thank you for getting in touch with us regarding this matter. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve.