NM
Ntsako M

1 reviews | Active since Sept 2018

18 Mar 2023, 09:56

Bad service

I am unhappy with the service I got at one of the stores and I was asking a general question as i was paying at a till point and I then asked him who the current manager was and he said that he was the manager whereas he was lying. I then asked someone else who the manager or supervisor was and they told me it was someone else. I am unhappy with the treatment and even after asking for his name and surname from the manager and she was reluctant and saying she doesn’t want me to report him or the matter at hand.

Maxy raphiri is the person who was assisting me and the Admin manager i spoke to was Andiswa.

Store name : Boxer superstores Mall of Tembisa, Clayville

0
Replies (1)
Boxer Superstores
Boxer Superstores's reply24 Mar 2023, 16:31
Official
  Thank you for getting in touch with us regarding this matter. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve.