PP
Patians P

1 reviews | Active since Nov 2024

15 Nov 2024, 20:06

Bad security treatment.

Boxer Station square staff are very rude and not nice to the customers. Last week i passed there to buy some few things after work, but the lady at the door, security. Well I didn’t even get her name because she was telling me to go back from a distance. When i arrive at the store it was 18:40 but she said we are closed and not saying it nicely, she was rude. I asked her that but time is 18:45 not 19:00 yet, how come its closed. Then she put trollies to close so that i can not enter. Wow the other guy, i think it was the security for the mall. He even said “my sister hawaa that’s not fair its still 15mins before the shop can close. Her response was very cruel and rude. Better talk in a nice manner. I was gonna understand not to short at me.

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Replies (1)
Boxer Superstores
Boxer Superstores's reply18 Nov 2024, 14:48
Official
Hi  Patians,  Thank you for getting in touch with us regarding this matter. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly.