AS
Andisiwe S
1 reviews | Active since Oct 2025
08 Oct 2025, 05:19
BAD EXPERIENCE 👎
I sent my daughter to buy babys formula early in the morning 7/10/2025 at Dunoon Boxer , but she bought Stage 3 instead of Stage1. I quickly went to make an Exchange because the Tin was still sealed and i have the slip, was told of a "policy" that I can't make exchange of babys food, of which that policy is not even visible in the store or written anywhere on the slip
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Boxer Superstores's replyOfficial
10 Oct 2025, 07:35 Thank you for getting in touch with us regarding this matter. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve.
Boxer Superstores's reply10 Oct 2025, 07:35
Official
Thank you for getting in touch with us regarding this matter. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve.