DM
Dolly M
1 reviews | Active since Apr 2023
24 May 2025, 17:57
Bad customer service
I complained at Boxer superstore (Denlyn) about bad customer service i got on the 17th April, then i received a call from their manager by the name of Pheladi however the employees who were involved in this matter were not available, so she promised to call me when the store is not busy that was on the 1st of May even now im still waiting for her call, for us to resolve this matter, cs to be honest she didn't handle nor discipline the employees
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Boxer Superstores's replyOfficial
26 May 2025, 11:12Thank you for getting in touch with us regarding this matter. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve.
Boxer Superstores's reply26 May 2025, 11:12
Official
Thank you for getting in touch with us regarding this matter. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve.