BAD CUSTOMER SERVICE EXPERIENCE

After several times having exellemt custommer servise from frindly Boxer Mbazwana staff, today 15December 2025 i was so disaponted with the way Sanele (observed in her name tag) the way she treated me👎

So i came to buy a full ready coocked Chicken, not knowing that i should get a 2lt of Pepsi free, that was after i have already paid for a Sprite 2l. Nombuso came tobremind the cashier that i shouod get the Pepsi 2l l. That when Sanele which i believe she is a suoervisor started to assist in doing the correction, then she asked me to sign the invoice, i could ask her wher to sign she never keep engaged with me i then had to sign she could shout at me saying blamimg me i sogn the invoice wherr iwas not suposed to sign, i told her that i asked tonmake sure but there was no engagement, that teally did not make me feel well